Benefits:

Simple IRA matching
Employee discounts
Health insurance

Benefits/Perks

Health Insurance
Simple IRA
Every other Saturday off
Every Sunday off

Job Summary

C & C Home Appliances is looking for a Customer Service Representative to join our team in our Service Department! As a Customer Service Representative, you are a key member of the team and represent our members on customer support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities

Receive incoming calls in a professional and courteous manner
Order and receive parts for service calls
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions

Qualifications

Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently

Compensation: $12.00 per hour

Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!

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Benefits of working in the Retail Industry

Health, Dental, Vision, and Life Insurance

PTO

Retirement Plan (401K, IRA, etc.)

Strong Culture

Work-Life Balance

Upward Mobility

Competitive Compensation