Company: Dreamedia

Location: Austin, Texas

Job Type: Full-Time

About Us:

Dreamedia is a leading provider in the audio-visual integration industry, dedicated to delivering top-notch home automation and entertainment solutions. We pride ourselves on our ability to transform living spaces into smart, user-friendly environments. Our team is passionate and well-researched about home technology and provides customer-first focused service.

Check out our website and YouTube for more info:

www.dreamediaav.com

www.youtube.com/@Dreamediaav

Key Responsibilities:

 • Operational Oversight: Manage daily operations across multiple locations or territories, ensuring seamless delivery of smart home products and services, including installation, maintenance, and customer support.

 • Team Leadership: Supervise and mentor a team of store managers, sales staff, and technicians, fostering a high-performance culture focused on customer satisfaction and sales targets.

 • Sales Strategy: Develop and implement regional sales plans to drive revenue growth, including setting quotas, identifying new market opportunities, and promoting smart home solutions like security systems, automation devices, and energy-saving technologies.

 • Customer Experience: Ensure exceptional service standards are met by monitoring customer feedback, resolving escalated issues, and collaborating with teams to enhance the homeowner experience.

 • Training & Development: Coordinate with Directors and technical teams to provide ongoing training on smart home product features, installation best practices, and sales techniques to keep staff up-to-date with the latest technology trends.

 • Financial Management: Monitor regional budgets, analyze performance metrics (e.g., sales, installation efficiency, customer retention), and report on key performance indicators to senior leadership.

 • Market Analysis: Conduct competitor research and stay informed about regional smart home trends to adjust strategies and maintain a competitive edge.

 • Compliance & Safety: Ensure all operations comply with company policies, industry regulations, and safety standards related to smart home installations and customer data privacy.

 • Partnership Building: Collaborate with local contractors, real estate firms, and other stakeholders to expand brand presence and generate leads in the residential market.

 • Travel: Regularly visit sites within the region to assess performance, meet with teams, and engage with key customers (travel estimated at [10]% of the time).

Qualifications:

- Education: High School Diploma or equivalent; additional certifications in electronics, computer science, or related fields are a plus.

- Experience: 

  - Minimum of 3 years experience in multi-site managing and sales experience

  - Must be fluent in CRM systems
  - Proven track record of meeting sales goals and financial managment
  - Market Analysis; Residential and Commercial Opportunities
  - Team Leadership

- Technical Skills:

  - Strong understanding of audio-visual equipment, networking, and home automation technologies.

  - Ability to read and interpret technical diagrams and schematics.

 

- Soft Skills:

  - Excellent problem-solving abilities.

  - Good interpersonal and communication skills for client interactions.

  - Detail-oriented with a commitment to quality work.
  - Fluent in Office Suites, CRM systems, and communication apps.

Benefits:

- Competitive salary based on experience.

- Opportunities for professional development and training on new technologies.

- Vehicle allowance or company vehicle for job-related travel.

- Company-provided tools and equipment.

How to Apply:

If you are passionate about technology and have a knack for smart home systems, we want to hear from you! Please send your resume and a cover letter detailing your experience with smart home systems to careers@dreamediaav.com. 

Join Dreamedia and be at the forefront of creating innovative, tailored A/V solutions for our clients!