Customer Service Representative San Antonio

Mega Furniture USA LLC

Customer Service Representative

Full Time • San Antonio
Replies within 24 hours
Benefits:
  • Company parties
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Wellness resources
  • Employee discounts
  • Flexible schedule
Benefits/Perks
  • Flexible Scheduling
  • Growth and Career Advancement Opportunities
  • Great Working Environment
Job Summary
Mega Furniture is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities 
  • Receive incoming calls in a professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions
 Qualifications
  • Excel and Microsoft Word
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
 
Compensation: $12.00 - $15.00 per hour




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Benefits of working in the Retail Industry

Health, Dental, Vision, and Life Insurance
PTO
Retirement Plan (401K, IRA, etc.)
Strong Culture
Work-Life Balance
Upward Mobility
Competitive Compensation